SYNOPSIS   

The water services industry is vital for sustainable growth, public health, and environmental protection. Rising demand for clean water brings challenges such as high consumption, Non‑Revenue Water (NRW), ageing infrastructure, pollution, tariff sustainability, and long‐term security. Since Act 655, SPAN has strengthened regulation through uniform frameworks, standardised practices, and improved delivery.

This webinar explores SPAN’s role in transforming Malaysia’s water services industry. Topics include Act 655, governance, licensing, tariffs, demand management, NRW reduction, LCD strategies, and the Water Efficient Product Labelling Scheme (SPPCA). Participants will gain insights into regulation, infrastructure planning, conservation practices, and collaboration supporting a sustainable, efficient, and secure water industry.


BIODATA OF SPEAKER

Ir. Azrol bin Noodin is a highly experienced electrical engineering professional with over 20 years in Malaysia’s water and utilities sector. He began his career with Lankhorst M&E in 2001 and Perunding Daya Tenaga (M&E) in 2003, before expanding his expertise through operational leadership at Indah Water Konsortium in Langkawi. In 2012, he joined the National Water Services Commission (SPAN) as Head of the Perak Office, strengthening regulatory oversight and governance. Since 2021, he has served as Deputy Director of SPAN Northern Regional Office, leading initiatives to enhance efficiency, sustainability, and reliability. Widely recognized for his contributions, he advocates operational excellence, sustainable infrastructure, and continuous improvement in public utility services.