Synopsis

Email is a problem that is hiding in plain sight – one which few people will tackle. We all use email every day. Yet, too often, email fails to be the effective communication tool it deserves to be. Simple mistakes are often a large part of the problem. Emails are more likely than other kinds of work to be littered with spelling and grammar errors. More fundamentally, poor structure can result in overlong emails that fail to get their key message across. And poorly worded emails can lead to disputes between colleagues or with clients, causing disrupted workflows and needless stress.

But it doesn’t have to be this way. Used correctly, email gets ideas across quickly and with a minimum of effort. Rather than a barrier to action, it can be the opposite: an invaluable tool for making sure that everything your team need to happen, happens. That’s why we’ve developed this course. It’s specifically designed to help your team claw back the time lost to poorly written emails. The end result is clear, professional emails, that let your team hit ‘send’ with confidence.

This one-day course is designed to help you develop skills that will enable you to produce clear and effective email documents. We will focus on the basic principles of good writing which email writing shares with other forms of writing and on types of documents common in technical fields and organizations. Participants learn the protocol for email writing. Subjects include punctuation, grammar and “SCRAP” techniques.  Participants also may choose to bring a sample of their writing/ presentation/ commonly faced issues in the work place for one-on-one feedback


Biodata of Speaker

Ir. Danaraj Chandrasegaran, PEng, MIEM, CEng, MIMechE graduated from University Teknologi Malaysia in 2001 with Bachelor of Mechanical Engineering (Hons), subsequently, pursued his Master Degree in University of Malaya. He has published in international journals and conferences in the past. His career has a diverse outlook on project execution ranging from building construction, marine, mining and energy industry; as a mechanical engineer. He is also a Chartered Engineer of Engineering Council UK and Corporate Member of Institution of Mechanical Engineers (UK).