SYNOPSIS

Over the past few decades, Emotional Intelligence (EI) has become a popular topic as the potential efficacy of EI has been found to be overwhelmingly positive in the workplace. How well you do in your life and career is determined by both. IQ alone is not enough; EI also matters. In fact, psychologists generally agree that among the ingredients for success, IQ counts for roughly 10% (at best 25%); the rest depends on everything else — including EI. A leader with great leadership abilities must not only take into account the intellect, but also the EI that would impinge on the decision which they could probably make.  This is because EI is the level of your ability to understand other people, what motivates them and how to work cooperatively with them.
Today companies worldwide routinely look through the lens of EI in hiring, promoting, and developing their employees. As individuals our success as well as the engineering profession today depends on our ability to read other people’s signals and react appropriately to them. Hence, we must develop the required EI skills to better understand, empathize and negotiate with other people — particularly as the economy has become more global. Otherwise, success will elude us in our lives and careers.


BIODATA OF SPEAKER

Dr Chong Chien Fatt, B. Sc. (Hons), Mech. Eng., M. Eng. (Industrial Engineering & Management), DBA (Doctor of Business Administration), P Eng, FIEM , MIMechE., C. Eng., ACGI.

Dr Chong, a professional engineer graduated in Mechanical Engineering from Imperial College, did his post-graduate studies in Industrial Engineering and Management in the Asian Institute of Technology and obtained his Doctorate of Business Administration in 2006.
He has been involved over the years in turn-around jobs as a CEO/COO for six different companies over the past 20 years. His fields of interests are in Total Quality Management/Six Sigma, Organizational Transformation/Change, Feasibility Studies, Lean Manufacturing or Kaizen and Personality/Psychology. He has more than two decades of experience in manufacturing and marketing as well as practicing, teaching and consulting work in quality and change management. He has substantial managerial experiences and has real life experiences of solving problems, turning around companies and bringing various companies to higher level of growth and achievement. He has completed his Doctorate of Business Administration with the University of Newcastle, Australia with the purpose of acquiring more relevant and up-to-date knowledge and hopefully to impart them to others in a pragmatic and yet simple-to-understand manner for working adults